Privacy Policy

At Popato we care about and respect your privacy. By using our site you agree to this Privacy Policy and our Terms of Use. This policy explains how personal information is collected, used and protected.

Information we gather

Personal details — name, email address, telephone number, and shipping and billing addresses. These are collected when you place an order, contact us, or take part in a promotion.

Non-personal data — browsing behaviour, device details, pages and products viewed, and general website usage data.

How we use your information

We use the information we collect to process and ship orders, improve website functionality, send updates and provide support, tell you about offers and new arrivals, run business operations and analytics, and meet legal obligations. Your personal data is not misused or sold.

Cookies and tracking

We use cookies to improve your browsing experience. You can manage your preferences through Cookie Settings in the footer.

Social media

We are active on Instagram, Facebook and other platforms. Any data collected there is governed by those platforms’ own privacy policies.

Email communications

You may receive order confirmations, shipping updates, offers, product launches and surveys. You can opt out of marketing emails at any time using the unsubscribe link.

Information security

We implement security measures to protect your data against unauthorised access, though no online platform can be completely secure.

Data sharing

Information is disclosed only for legal compliance, fraud prevention, or with trusted service providers. We never share your data with third parties for marketing purposes.

Children’s privacy

Our services are not intended for children under 13, and we do not knowingly collect information from children.

Data retention

We retain information for as long as necessary to provide our services or to meet legal requirements. You may request deletion where applicable.